Effective from September 20th, 2024
TUTELAGE EDUTECH PRIVATE LIMITED, (the “Company”) is a limited liability company incorporated under the Indian Companies Act of 2013 with CIN U85499HR2024PTC124993 and having its registered office at Kosli, Rewari, Haryana, India and includes its successors, subsidiaries and affiliates.
The Company owns and operates an online Platform (defined below), including its Website (refer 2.8), Applications or Services, that allows Students (refer 2.2) to find Providers (refer 2.3) offering online or offline classes or courses for any category they wish to learn. It also allows Providers to purchase several Membership Plans that allow them to engage or interact with Students registered on the Platform and avail of benefits as announced by the Platform.
The “Platform” includes but is not limited to the Website i.e. https://www.bothwings.in, applications designed for mobile operating systems including but not limited to Android, iOS and any other websites, applications or Services launched by the Company.
By accessing or using the Platform through its Website, Application or Services or by downloading or posting any content from or on the Website, or using the Applications, you would be indicating that you have read, and that you understand and agree to be bound by these terms and receive our Services (“Terms of Services” or “Terms”), whether or not you have registered with the Platform.
Therefore, please read these Terms of Services before accessing or using the Website, Application or Services or downloading or posting any content from or on the Website, via the Application or through the Services, carefully as they contain important information regarding your legal rights, remedies and obligations.
If you do not agree to these Terms, then you have no right to access or use the Platform, Website, Applications or its Services.
If you are using the Platform, Website, Application or Services then these Terms of Service are binding between you and the Company.
In addition to other words and expressions that may be defined elsewhere in this document, unless the context otherwise requires, the following capitalized terms wherever used in the Agreement shall have the meanings as ascribed hereunder:
This ‘Terms of Service’ is formulated and published pursuant to the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that requires the publication of Terms of Service and Privacy Policy for access or usage of a Website, app or related services. The Company reserves the right to modify the terms contained in this Agreement at any time by posting such modifications on the Website without requiring any advance notice to you.
These Terms & Conditions set out the agreement in this regard between the Company and the Students who are registered on the Website, as well as between the Company and the Providers and Partners who are registered on the Website.
Subject to the User’s compliance with the terms hereof, the Company hereby grants to each User a limited, non-exclusive, non-transferable, worldwide license, without the right to sublicense, solely for the purpose of enabling the User to use and enjoy the benefit of Services, in the manner permitted by these terms. The User shall not copy, modify, distribute, sell, or lease any part of the Services or included software, nor may a User reverse engineer or attempt to extract the source code of that software, unless local laws prohibit those restrictions, or you have the prior written permission from the Company.
No User shall:
This Agreement and the Services provided by the Platform are available to any person over the age of eighteen (18) years who registers on the Platform as a Student or a Provider. Persons below the age of eighteen (18) shall not be entitled to use the Platform unless such use is through the User account of a parent or a legal guardian. In such a case, “Student” as referred to herein refers to the concerned parent or legal guardian (as the case maybe).
By using the Services, each User grants the Company a limited, worldwide, non-transferable, non-exclusive, non-sub licensable, royalty-free license to use, reproduce, electronically distribute, transmit, have transmitted, perform, display, store, archive, and make derivative works of the data shared by a User solely in order to enable the User to use the Services. The Company shall have the right to aggregate and anonymize User data and to publish such aggregated and anonymized (non-personally identifiable) data (or) benchmark studies.
Each User registering on the Platform represents, warrants and undertakes to the Company that all information that has been uploaded by the User on the Platform is true, complete and accurate.
Each User of the Platform agrees and acknowledges the following:
You agree to pay to the Company any fees determined by the Company at the time of signing up for the Services. You also agree that You will be solely responsible for payment of any and all statutory dues including but not limited to sales, use, import, export, value added or property tax, GST, duties or other amounts that arise in connection with Your use of the Company’s Services.
so as to ensure that he or she has the knowledge of, (i) certain information that may be collected by the Platform; (ii) the purpose of collection and the use that such information is put to; and (iii) the entity that collects and retains the information etc.
Each User represents and warrants to the Company that the content uploaded by them on the Platform shall not infringe the intellectual property rights of any person.
In addition to providing the Services as stated above, the Platform may also offer other information related to the Services either directly or indirectly using links to third-party websites. The Company may not be the sole owner of all the information that is made available on the Platform. The proprietary rights to all information that is created by the Company and made available on the Platform shall belong to the Company alone.
Unauthorized use of any content or material that is available on the Platform may violate intellectual property rights of other parties. You shall use the content on this Platform only for personal, non-commercial use. Any links to third-party websites that are provided on the Platform are for convenience and do not amount to the Company being responsible, in any manner, for such third party websites and their content. You may use such third party content at your own risk.
The Platform shall not be used by you for any illegal or unlawful purpose. Your use of the Platform shall be in compliance with all applicable laws and regulations. You shall not interfere or hinder the use of the Platform by other Users, and you shall not engage in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication.
By using this Platform, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Platform in a lawful manner. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from the Company or the applicable third party (if content belonging to such third party is being used).
Please note that the Company is only an “intermediary” as defined in Section 2(w) of the Information Technology Act, 2000 and can only control the information and content posted by itself on the Platform. The Company does not have the ability to control User-generated content on the Platform. You are solely responsible for your interactions with other Users and any content you post. The Company may monitor interactions between Users and remove any content from the Platform that it considers objectionable or inappropriate.
You should not host, display, upload, modify, publish, transmit, update or share any information that:
The Company retains the right to remove from the Platform any content that contravenes any of the above conditions.
If members/students are found guilty of misbehaviour in a class or sharing content that meets one of the following criteria, it will lead to an immediate removal from the course you have registered and/or permanent removal from the Platform:
Please note that your use of the Platform and the services shall be at your sole risk. The Company disclaims all warranties of any kind, whether express or implied, including, but not limited to non-infringement of third-party rights with respect to the contents of the Platform, or any reliance upon or use of the Platform contents or the Services.
THE SITE, CONTENT, AND SERVICES ARE PROVIDED AS IS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL THE COMPANY, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES RESULTING FROM THE USE OR THE INABILITY TO USE OUR SERVICES.
The Company makes no warranty regarding the quality of any products, services, accuracy, timeliness, truthfulness, completeness or information purchased or obtained through the sites, content or services. You specifically acknowledge that the Company shall not be liable for user content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
The Company (including its directors, employees, agents and representatives) shall not be liable for any loss or liability resulting, directly or indirectly, from technical glitches or interruptions in the access of the Platform due to electronic or mechanical failures, defects, weather, strikes, acts of God, riots or other like causes.
The contents published on the Platform from time to time may include inaccuracies or human as well as mechanical errors, may be incomplete, and may be changed or updated from time to time at the sole discretion of the Company. The Company (including its directors, employees, agents and representatives) make no representations about the suitability or use of the content and features of the Platform for any particular purpose.
IN NO EVENT SHALL THE COMPANY BE LIABLE TO A USER OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY OTHER DIRECT OR INDIRECT DAMAGES, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY OTHER WEBSITES REFERENCED OR LINKED TO FROM THE WEBSITE OR PLATFORM.
The Company shall not be liable in any way for third party goods and/or services offered through the Platform or for assistance in conducting commercial transactions through the Platform, including without limitation the processing of orders or payment of any consideration.
Further, the Company makes no warranty:
Except for the breach of confidentiality obligations, under no circumstances and under no legal theory, whether tort (including negligence), product liability, contract, or otherwise, shall the Company be liable to you for any indirect, special, incidental, or consequential damages, even if you have been informed of the possibility of such damages.
You shall indemnify, defend and hold harmless the Company as well as each of its representatives, employees, contractors, agents, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses in relation to all claims arising out of:
If and when so required, the Company may seek written assurances from you regarding your undertaking to indemnify the Company, and your failure to provide such assurances would amount to a material breach of this Agreement. The Company may participate in any legal proceedings where you are defending a third party claim related to your use of any of the Platform. You shall notify the Company of any third party legal proceeding that is initiated in relation to the Platform or the Services, to which legal proceeding you are a party.
If members/students are found guilty of misbehaviour in a class or sharing content that meets one of the following criteria, it will lead to an immediate removal from the course you have registered and/or permanent removal from the Platform:
Please note that your use of the Platform and the services shall be at your sole risk. The Company disclaims all warranties of any kind, whether express or implied, including, but not limited to non-infringement of third-party rights with respect to the contents of the Platform, or any reliance upon or use of the Platform contents or the Services.
THE SITE, CONTENT, AND SERVICES ARE PROVIDED AS IS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL THE COMPANY, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES RESULTING FROM THE USE OR THE INABILITY TO USE OUR SERVICES.
THE COMPANY MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR INFORMATION PURCHASED OR OBTAINED THROUGH THE SITES, CONTENT OR SERVICES. YOU SPECIFICALLY ACKNOWLEDGE THAT THE COMPANY SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
The Company (including its directors, employees, agents and representatives) shall not be liable for any loss or liability resulting, directly or indirectly, from technical glitches or interruptions in the access of the Platform due to electronic or mechanical failures, defects, weather, strikes, acts of God, riots or other like causes.
The contents published on the Platform from time to time may include inaccuracies or human as well as mechanical errors, may be incomplete, and may be changed or updated from time to time at the sole discretion of the Company. The Company (including its directors, employees, agents and representatives) make no representations about the suitability or use of the content and features of the Platform for any particular purpose.
IN NO EVENT SHALL THE COMPANY BE LIABLE TO A USER OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY OTHER DIRECT OR INDIRECT DAMAGES, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY OTHER WEBSITES REFERENCED OR LINKED TO FROM THE WEBSITE OR PLATFORM.
THE COMPANY SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND/OR SERVICES OFFERED THROUGH THE PLATFORM OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THE PLATFORM, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS OR PAYMENT OF ANY CONSIDERATION.
Further, the Company makes no warranty:
Incorporated by reference herein, for information on the policy of the Company with respect to personal and sensitive information that is provided by the Users to the Platform.
If you have any questions or grievances regarding the Platform, or the contents thereof, you may reach out to ‘Rahul Yadav’ of the Company’s customer support at info@Bothwings.in (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised by a User within a period of one (1) month from when it is raised.
Although the Platform may be accessible worldwide, the Company makes no representation that materials on the Platform are appropriate or available for use in locations outside India or that the Platform complies with the laws that are applicable in any jurisdiction that is outside India. Accessing the Platform from territories where the content of the Platform and/or the provision of the Services is deemed illegal is prohibited.
Users accessing the Platform from locations outside India do so at their own risk and are responsible for compliance with local laws that are applicable to them. Any offer for any Service, and/or information made in connection with the Platform is void where prohibited.
The Company shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, pandemic, State imposed lockdown restrictions, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform.
This Agreement along with the Privacy Policy comprises the entire agreement between you and the Company with respect to the use of the Platform.
A delay or failure by the Company to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.
All notices given to you by the Company or by you to the Company shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Notice to the Company:
TUTELAGE EDUTECH PRIVATE LIMITED
Kosli, Haryana
Email: legal@Bothwings.in
Notice to User:
At the email address provided by you at the time of registration on the Website.
This Agreement is governed by the provisions of Indian law, including but not limited to the following:
This Platform originates from the State of Haryana in India. This Agreement will be governed by the laws that are applicable in the State of Haryana. By using this Platform, you consent to the jurisdiction and venue of the courts located in Haryana, India in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.
The Company may terminate your access to the Platform without any notice to you if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement.
Last Updated: March 17, 2025
This document is published by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that requires ‘intermediaries’ to publish the rules and regulations, privacy policy and terms for access or usage of the website and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By accessing https://www.bothwings.in/ (“our Website”) and using it on a continued basis, you expressly consent and confirm to BothWings collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
BothWings intends to protect the privacy of its users (whether or not registered with BothWings) on its website and the privacy of their data provided to BothWings from time to time. The privacy of our Website users, whether you are our former or existing registered user or merely a visitor to our Website, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure.
We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information. For the purpose of providing you with quality services, our Website collects preliminary personal information that allows us to identify you as a user and know more about your requirements.
Some of our services may direct you to web domains of third parties. Information (if any) provided by you on such web domains may be dealt with by them in the manner provided by the privacy statements of such third party web domains. This Privacy Policy only deals with your information shared with us (either as a registered user or a mere visitor) and we shall in no manner be liable/bound for protection of information (if any), which may be shared by you on such third party web domains.
We encourage you to very carefully review the privacy policy of any third-party website you visit before using it and to be very cautious before you disclose your personal information on such websites.
If you are a tutor, teacher, lecturer, instructor or coaching institution (“BothWings Professional”), BothWings requires you to register on our Website by providing your name, email ID, personal phone number, password, location and gender. The Website also prompts you to share a photograph that may help better identify you amongst the prospective customers and which you may share at your own discretion. Such information is published on the Website as a part of the ‘search’ results of the search functionality developed by us.
If you are a prospective customer looking to get connected with BothWings professionals, our Website collects your name, email ID, personal phone number, details of personal interest and location. Based on your consent, such information is shared on a limited basis by us with BothWings Professionals in order to facilitate faster connect between the parties. Further, in order to consummate certain transactions, our Website may also require you to submit your credit/debit card and/or bank account details through a secure Third Party Payment Gateway provider. We may collect your bank details in certain circumstances, where money needs to be transferred to you via NEFT to your bank account. Such information is kept strictly confidential.
BothWings also collects your other personal details including but not limited to your feedback, suggestions, views, comments, etc. that may be shared/volunteered by you on our discussion forums or other pages which you may access or visit on our Website. Such information being in the public domain is available for access for all our Website’s users and visitors. In this regard, you are advised to exercise discretion before you make such details public, as such information may be vulnerable to misuse and can be easily misused. BothWings in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by you, by any third party or any party not known to BothWings.
For BothWings.in to recognize you as a registered member, you must login with your email and password. At the time of login, you will have the option to instruct the Website to remember you so when you come back the next time to use the Website, you do not have to remember your email and password. Your email and password are never shared by BothWings with anybody within or outside of BothWings.in.
All other information exchanged by you with BothWings in the form of written communication, responses to emails, feedback required from you, participation in discussions, etc. shall be deemed to be confidential and shall be owned by BothWings and shall be available for the exclusive use of BothWings. Our Website does not collect information about you unless you specifically and knowingly provide it. BothWings DOES NOT trade or sell your information in any manner, except as specified herein, or if express consent is sought from you.
BothWings also collects certain other information from you on your visit to our Website such as your information about your operating system, browser type, the URL of the previous website you visited, your Internet service provider and your IP Address (“Non-personal Information”). This information cannot be easily used to personally identify you.
We use Non-personal information for purposes including but not limited to:
You also agree that BothWings may gather usage statistics and usage data from your use of our Website to evaluate your use of our products/services, to improve our products/services, Website content and to ensure compliance with applicable agreements. The statistics and data collected may or may not be aggregated. These statistics contain no information that can distinctly identify you.
We may in future also share this information with third-party service providers or advertisers to measure the effectiveness of our advertising, content, and programming. By using our Website you expressly permit BothWings to access such information for one or more purposes deemed fit by BothWings.
Similar to other commercial websites, our Website utilizes standard technology called "Cookies" and Web server logs to collect information about how our Website is used. Cookies are small pieces of information stored by your browser on your computer's hard drive.
Cookies are used to:
This information is collected on an aggregate basis and is not associated with you as an individual. Most web browsers automatically accept cookies. You can control how and whether cookies will be accepted by your browser. However, blocking BothWings cookies may disable certain features on our Website.
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data includes information such as your IP address, operating system, browser type, and the activities conducted by you on our website.
Session data helps us:
Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider and the approximate geographic location.
We may from time to time add or enhance products/services available on our website. We use the information you provide to facilitate the requested product/service. For example, if you email us with a question, we will use your email address and the nature of your query to respond to you. We may also store and publish such information to make our site better and easier to use.
BothWings’s presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, YouTube, Google Plus, etc. is only a promotional initiative to invite registrations and participation of prospective customers located in different parts of the country.
The domain links contained therein may either direct you to our website or request your participation by way of feedback or suggestions. BothWings disclaims any liability(ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to BothWings.
BothWings is committed to protecting the privacy and the confidentiality of your personal information. Whenever BothWings obtains personal information from you, our website uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Save as otherwise provided herein, access to your personal information is limited to BothWings’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. BothWings uses its best endeavours to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, BothWings assumes no liability whatsoever for any disclosure of personal information due to unauthorized third-party access or other acts of third parties, or any other acts or omissions beyond reasonable control of BothWings.
The content that you store, post, or transmit on or through our website, such as forum postings, your profile page, the images you upload to our website, may be accessed by other users (registered or unregistered), including people that you do not know. The purpose of making such content public is to enhance your overall experience and to provide you a platform where users meet and interact on a one-to-one basis. However, the content/images that you post/share on our website may be prone to mis-use by a party not known to you. BothWings in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such content, by any third party or any party not known to BothWings. We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
Your information may be used by us and/or authorized third parties/service partners to support your interaction with us and to provide you our Services and products that we offer. By submitting your personal information to BothWings, you expressly acknowledge and consent to BothWings to use such information and to process the same in a manner deemed fit by BothWings. This may involve conducting data analysis, research based on reviews about deals, transfer of your information to third party experts for the purpose of outsourcing services offered to you by BothWings, etc.
Calls that happen between students and tutors, who are a part of the BothWings Partnership program, are recorded. Such recordings are made and kept for auditing purposes to ensure that tutors are adhering to the guidelines of the platform and its associated policies. For the purposes of audits, even demo classes will be recorded to ensure tutors are adhering to the guidelines and policies of the BothWings Partnership program. Even regular online class sessions will be recorded for the same purpose. No recordings will be shared with any third parties or unauthorized personnel. They will be used for internal purposes only.
BothWings makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures and mechanisms compliant with the applicable laws to protect against unauthorized access to and unlawful interception of your personal information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose the information collected from you without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a bona fide belief that:
If you no longer wish to participate in our Services, you may close your account directly through your account settings. If you close your BothWings account and you choose to delete all your data, we will remove your name and other contact and identifiable information from our publicly viewable database. However, we may retain information related to you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, de-identified information, account recovery, auditing our records, enforcing our rights and obligations under our agreements, or if required by law.
BothWings may also retain and use your information if necessary to provide the Services to other Registered Users. For example, just as an email you may send to another person through an email service provider resides in that person’s inbox even after you delete it from your sent files or close your account, messages you send through BothWings to other Users may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that others have copied, may also remain visible. BothWings disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information, or any obligation not to delete the information. BothWings does not control when search engines update their search index or cache, which may contain certain profiles or other information that have since been removed from BothWings’s Site.
BothWings requires that the visitor must be at least 18 years old to have our permission to use this site. If you are below 18 years of age, you are strictly prohibited from registering on our Website or doing any act which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a child under 18 years of age and believe that they have disclosed personal information to us, please contact us at support@BothWings.in so that we may take immediate steps to delete the child's information.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at contact@BothWings.in.
This policy provides a general statement of the ways in which BothWings aims to protect your personal information. You may, however, in connection with specific products or services offered by BothWings, be provided with privacy policies or statements that substitute or supplement this policy.
The terms and conditions of this policy may be changed from time to time, without your consent (express or implied) to reflect changes in our practices concerning the collection and use of your personal information. The revised policy will be effective immediately upon posting to our website unless otherwise mentioned. This version of the policy is effective from March 17, 2025.
You shall be bound by the revised Privacy Policy and it is your sole responsibility to check the same from time to time. You acknowledge that no knowledge of the revised Privacy Policy shall be a defence in any proceedings with regard to the Privacy Policy.
Any subscriber / client can place a refund request within 24 hours after registering his / her subscription plan only.
We will notify you once we’ve received your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 07 business days after deducting admin and payment gateway charges. Remember it can take some time for your bank or Credit Card Company to process and post the refund too. If it takes more than 07 business days, you can contact us at info@bothwings.in
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of BothWings’s Terms of Use, Privacy Policy, and other policies or questions are published as under:
Grievance Officer Name: Rahul Yadav
Email address: support@bothwings.in
Office can be contacted between 9:00 AM to 5:00 PM from Monday to Friday except on public holidays.